A: If your appearance has changed and your photograph no longer resembles you, you can arrange to have your photograph updated. There is a £10 administration fee for this. Please call our Railcard helpline on 0345 030 4100.
Do I need a new photo to renew my railcard?
Do I need a new photo to renew my Railcard? We’ll ask you for a digital photo during the renewal process, so you can upload your favourite snap of yourself! Just make sure your entire face is visible in the photo, making it easy for the inspector to identify you.
How many photos do I need for a Railcard?
You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder). If you have purchased a digital Two Together Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.
Do you need a photo for a plastic Railcard?
You will be asked to provide either a passport or driving licence number and you will also need to provide a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.
Do you need photo ID Railcard?
All you need is: A valid passport or UK driving licence to verify your identity. A digital passport-style photo saved to your computer, tablet or mobile phone.
Do Railcards renew automatically?
Railcards do not renew automatically.
What happens if you travel with an expired railcard?
No. You will not be able to travel with your discounted tickets if your Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your digital 26-30 Railcard before you begin and complete your journey.
Can I smile in Railcard photo?
Yes, you will need to provide a suitable image for your disabled railcard when you apply. ❓ Can you smile on a railcard photo? Your expression needs to remain neutral in your photo.
Can I make my railcard digital?
Railcards can be renewed within 30 days of expiry, to either a digital or a plastic Railcard. Just log into your account and select ‘Digital’ when completing the application process.
Can I use two Railcards at once?
A: You can travel on Two Together Railcard discounted tickets from 09:30am Monday to Friday and at any time on weekends and public holidays. Two Together Railcard discounted tickets cannot be used between 04:30am and 09:29am Monday to Fridays (excluding public holidays).
Do disabled Railcards have photos?
To buy a Senior Railcard online, the applicant will need a valid passport or a UK driving licence. They will also need a valid debit card or credit card. Then they can simply visit the Senior Railcard website to begin the process. The railcard will then be sent out via the mail within five days.
What happens if you forget your railcard?
If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.
How can I use my railcard?
Can I use my Railcard to buy tickets online? Yes, you can use your Railcard to buy tickets online. When booking a train ticket using our Journey Planner, simply hit ‘Add Railcard’ on the drop-down that appears when click to update passenger details.
Can you fake a Railcard?
An illegal railcard scam – exposed today by The Mail on Sunday – could be costing unwitting train firms millions of pounds and forcing up the price of tickets for passengers. … Fraudsters can get a digital railcard sent to a smartphone or have a card delivered in the post.
Do trains check Railcards?
Yes. You must show your valid 16-25 Railcard (digital or plastic) when you buy your ticket and travel on the train.
Can you buy a 3-year railcard at 25?
You can get a 3-year 16-25 Railcard right up until the week before your 24th birthday. By applying at least a few days in advance of your 24th birthday you will leave time for us to be able to help you if you have any difficulties with your application. …
How long does a railcard last?
INFORMATION: As long as you are aged 25 at the time you purchased the 1-year Railcard, you may still travel at the discounted fare throughout the validity period of the Railcard. Likewise, 3-year 16-25 Railcards purchased by the day before your 24th birthday will be valid for a full 3 years.
Can I get a railcard at 31?
No. You must be between 26-30 to buy a 1-year 26-30 Railcard. You can buy it up to and including the day before your 31st birthday and keep using it until its expiry date.
How long does a railcard take to arrive?
If you have ordered a plastic 16-25 Railcard online, please allow up to 5 working days for delivery. If you paid for ‘Special Delivery’ and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).
Do I need a photo for a weekly train ticket?
Before you buy an adult or child weekly season ticket, you’ll need a Photocard. Just take a recent passport-sized photo of yourself to your local ticket office and they’ll make one for free. If you’re getting a child Photocard, you’ll also need to bring a passport or birth certificate for proof of age.
Can I use a selfie for my railcard?
The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).
Are all Railcards digital now?
A: Railcard are available offline for a period of up to 72 hours. The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours.