What Are Clerical Services?

Clerical Worker in Business

These clerks typically work within the human resources or accounting department of a business. Other positions include mail, file, billing, and stock clerks. The business sector also offers many opportunities for general office clerks and secretaries.

What does clerical mean in business?

Clerical workers act as administrative support staff for a business. Duties vary by position, but typically, a clerical work definition includes answering phones, printing and faxing, filing, data entry, managing mail and more.

Is a clerk an administrative professional?

An Administrative Clerk, or Office Clerk, performs administrative tasks to help employees focus on more big-picture items. Their duties include contacting clients over the phone or via email, organizing and storing files for employees to easily reference and keeping inventory of the office’s supplies.

What’s the difference between clerical and administrative duties?

Clerical roles include duties such as sorting mail, filing documents, greeting customers, and answering phones. … Administrative positions require some education and training in preparation for more complex tasks and a higher level of responsibility.

Are administrative and clerical duties the same?

You might thing clerical and administrative work in an office is one and the same thing, but they are not. Clerical personnel are entry-level workers, generally, whereas administrative work is typically done by trained secretaries or administrative assistants.

What are good clerical skills?

15 Clerical Skills and Qualities to be Effective on the Job

  • Communication Skills. Communication skills include verbal and written, and sharp listening abilities. …
  • Computer Skills. …
  • Organizational Skills. …
  • Attention to Detail. …
  • Public Interaction. …
  • Dependability. …
  • Interpersonal Skills. …
  • Planning Skills.

What are the personal qualities of a clerical staff?

Personal Qualities:

Good Health: The clerk must try to maintain a good state of health, so as not to affect, the productivity of the organization. Good Appearance/Neatness: A good clerical staff must observe personal hygiene at all times. Cheerfulness: A clerk must have a friendly disposition at all times.

What are the common clerical procedures?

To understand the definition of clerical work, consider these common clerical tasks:

  • Answering phones.
  • Scheduling appointments or business trips.
  • Sending faxes.
  • Making copies.
  • Filing documents.
  • Screening salespeople.
  • Creating records.
  • Checking and sending mail and email.

How do you describe clerical on a resume?

Examples of clerical skills

  • Verbal and written communication. When working in an office, you will likely interact with many people regularly. …
  • Basic computer skills. …
  • Detail-oriented skills. …
  • Organization. …
  • Simple mathematical knowledge. …
  • Critical thinking. …
  • Time-management skills.

What is the function of a clerical staff?

Meaning of Clerical Staff

A clerical staff is also referred to as a clerk. A clerk can also be defined as someone who does routine duties in an office. Such duties include: record keeping, staffing service, filing of documents, etc. Examples are typists, account clerks, messengers, etc.

Is a cashier considered clerical?

7 answers. Clerks normally work in fresh (food departments) cashier’s are the ones who work the registers. As a courtesy clerk, you mostly help the customer with their groceries and help around the store. … Cashiers scan items and help bag them, whereas clerks only bag the items.

Why is it called clerical work?

Anything related to office work is called clerical, especially the more menial and boring jobs such as filing and administration. … Clerical comes from the old Latin term clericus, meaning a “churchman,” from which cleric later came, meaning a priest or religious leader.

How can I develop my clerical skills?

How to improve clerical skills

  1. First, practice your typing. Whether you’re completing data entry or general database management, having a fast typing speed can demonstrate your efficiency in a wide variety of tasks. …
  2. Second, volunteer at a local organization. …
  3. Last, learn more about Microsoft Office.

What is an example of a clerical test?

The most common clerical aptitude tests include assessments of verbal reasoning, basic numeracy, error checking proficiency and situational judgement tests. Roles in clerical work include secretaries, administrative assistants and positions in data entry and office support.

What should I put for computer skills on my resume?

8 Software and Computer Skills for a Resume

  • Communication tools.
  • Social Media.
  • Spreadsheets.
  • Word Processing and Desktop Publishing Tools.
  • Presentation Tools.
  • Computer Programming.
  • Databases.
  • Graphic Design.

What skills do I need to work in an office?

Office skills employers are looking for

  • Basic computer literacy skills.
  • Organizational skills.
  • Strategic planning and scheduling skills.
  • Time-management skills.
  • Verbal and written communication skills.
  • Critical thinking skills.
  • Quick-learning skills.
  • Detail-oriented.

What skills do you need to be an administrator?

Here are a few examples of administrative skills:

  • Organization. Strong organizational skills to keep your workspace and the office you manage in order. …
  • Communication. …
  • Teamwork. …
  • Customer service. …
  • Responsibility. …
  • Time management. …
  • Multitasking. …
  • Set personal career goals.

What is considered an administrative position?

Administrative workers are those who provide support to a company. This support might include general office management, answering phones, speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), or a variety of other tasks.

Is clerk and clerical the same?

As nouns the difference between clerical and clerk

is that clerical is a member of the clergy while clerk is one who occupationally works with records, accounts, letters, etc; an office worker.

What is the role of admin assistant?

Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. … Exhibits polite and professional communication via phone, e-mail, and mail.

What is the difference between secretarial and clerical?

A secretary’s job focuses on typing and storing documents and reporting to a general manager. Office clerks handle general paperwork not necessarily affiliated with a specific person, and they typically do a little bit of everything clerical in an office setting.

What do you mean by clerical errors?

A clerical error is an error on the part of an office worker, often a secretary or personal assistant. It is a phrase which can also be used as an excuse to deflect blame away from specific individuals, such as high-powered executives, and instead redirect it to the more anonymous clerical staff.

What skills do you need to be a clerical assistant?

Skills needed to be a Clerk

  • Good reading and writing skills.
  • Strong grammar and spelling.
  • Competent keyboard skills.
  • Good communication.
  • An ability to work individually and as part of a team.
  • The ability to concentrate for long periods of time.
  • Attention to detail.


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