Call at the best time.
A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time.
When should I call IRS about my refund?
If it has been over 21 days since your return was being accepted by the IRS (or 6 weeks if you filed a paper return) and the tax refund status has not changed or WMR has no updated message for delays, you can call the IRS and speak with an agent concerning your tax refund.
How do you speak to a live person at the IRS?
Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).
What phone number is 800-829-0922?
If you want to call the IRS, make sure you call the right number: 800-829-0922.
Can I chat online with the IRS?
Chat with the Website Help Desk for help navigating the IRS site. Online agents can answer questions regarding where to find forms or other information on the site, but not questions regarding your tax return or refund. Hours are 10:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday.
Why is my refund still processing after 21 days?
The IRS will issue most refunds in less than 21 calendar days. This could mean that all of the necessary forms were not sent to the IRS for processing. … Your return has been flagged for identity theft or fraud.
Should I contact IRS about my refund?
You should call the toll-free number if you:
Have questions regarding a refund. Want the balance due amount on your tax account. Have questions on an existing installment agreement. Want to confirm your payment on an individual tax return was received by IRS.
How can I get a hold of the IRS?
How to speak directly to an IRS agent
- Call the IRS at 1-800-829-1040 during their support hours. …
- Select your language, pressing 1 for English or 2 for Spanish.
- Press 2 for questions about your personal income taxes.
- Press 1 for questions about a form already filed or a payment.
- Press 3 for all other questions.
How long should I stay on hold with the IRS?
The effective hold time (the average amount of time on hold, including dropped calls) is 108 minutes.
How does the IRS contact you if there is a problem?
There are typically three ways the IRS will contact you: a mailed letter, a phone call or a personal visit.
Why is my refund taking so long?
What’s Taking So Long? If you don’t receive your refund in 21 days, your tax return might need further review. This may happen if your return was incomplete or incorrect. … You may also experience delays if you claimed the Earned Income Tax Credit or the Additional Child Tax Credit.
How can I speak to someone at the IRS about my refund?
How do you speak to a live person at the IRS?
- The IRS telephone number is 1-800-829-1040.
- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). …
- Next, press 1 for “form, tax history, or payment”.
What does 152 mean on tax refund?
Tax Topic 152 simply means that your tax return is being processed. This also implies that if you see IRS Tax Code 152, then the government or IRS has not approved or rejected your refund. So, in essence, IRS code 152 gives refund information. In few instances, your return status may take a while to be updated.
What do I do if I haven’t received my federal tax refund?
If you were expecting a federal tax refund and did not receive it, check the IRS’ Where’s My Refund page. You’ll need to enter your Social Security number, filing status, and the exact whole dollar amount of your refund. You may be prompted to change your address online.
How far behind is IRS on tax refunds?
It’s taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience. The IRS issues more than 9 out of 10 refunds in less than 21 days.
Is IRS behind on refunds?
The IRS now admits it is woefully behind on millions of both paper and electronic returns. The agency recently informed Congress it has a backlog of 35 million unprocessed returns, a record for the month of July.
What does it mean when your refund status says still being processed?
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
Why is my stimulus check not here?
Some people may not have received their stimulus checks because the IRS has an old address or incorrect bank account information on file. If this is the case, the payment will be returned to the IRS. The IRS will re-issue the check once you submit the correct information.
Can you call IRS with questions?
You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day. Tax forms and instructions for current and prior years are available by calling 1-800-829-3676. You can also order free publications on a wide variety of tax topics.
Can you email IRS customer service?
Email your questions or comments about IRS.gov
Please allow up to 48 hours for a response to your email. Duplicate emails will delay or prevent a response.
How do I contact my local IRS office?
Instead of going directly to your local TAC with a tax issue, you should now call a special toll free number, 844-545-5640, to reach an IRS representative, who is trained to either help you resolve it or schedule an appointment for you to get the help you need.
Is the IRS holding refunds for 2020?
For 2020, the first refunds (if you claimed the EITC or ACTC) aren’t available in taxpayer bank accounts until the first week of March. If the hold is because you filed before mid-February, there is no need to worry. The hold is not a result of mistakes or problems with your return.
What’s the difference between still being processed and being processed?
One is “still being processed” and the other is “being processed” and they both have different meanings. If you have the “Being Processed” message The “being processed” message is a good sign. If you are seeing this message most likely your tax return is done and your return was just resequenced to the next update.