pawan agrawal – Owner – Mumbai Dabbawala Education Centre | LinkedIn.
Do dabbawalas make food?
Unlike Deliveroo and Uber Eats – or India’s home-grown equivalents, such as Swiggy and Runnr – dabbawalas do not deliver restaurant food. Instead, they pick up home-cooked meals – mostly from the customers’ own houses – and deliver them to their workplace in time for lunch.
Why is dabbawala successful?
Speed, precision and unfailing commitment to the job at hand – these are the defining features of the successful business model of ‘dabbawalas of Mumbai’. Catering to over 2 lakh customers, the dabbawalas deliver the lunchboxes to their destinations with clockwork regularity.
What are the two secrets of the dabbawalas unity?
During the Session Dr Pawan Agrawal shared the success mantra of Mumbai Dabbawala Association. He said just two thoughts; “work is worship” and “customer is God” are driving the 125 year old institution.
How do they identify the Dabbas?
They’re identified by their white kurta (smock style) uniforms, topped off with the traditional Gandhi cap, and will often ride bicycles. Most of the dabbawalas even come from the same village, Pune, which is just over two hours south-east of Mumbai.
Who started dabbawala?
So, in 1890, Mahadeo Havaji Bachche started a lunch delivery service in Bombay with about a hundred men. This proved to be successful, and the service grew from there. In 1930, he informally attempted to unionize the dabbawalas.
Is dabbawala a Six Sigma?
The Mumbai Dabbawallas deliver food every day from the home to the workplace and they do it with minimal technology, processes, or structure. They became world renowned as a six sigma organization, and were studied by Harvard University.
How many dabbawalas are there in Mumbai?
The 5,000 or so dabbawalas in the city have an astounding service record. Every working day they transport more than 130,000 lunchboxes throughout Mumbai, the world’s fourth-most-populous city.
Who is the president of dabbawala?
Subhash Talekar is President Mumbai dabbawala association. Mr Talekar is also a founder of roti bank and kapda bank in mumbai.
How can I contact dabbawala?
Contact Us
- PHONE. +91 9870419916. +91 7021425949.
- ADDRESS. 23, Navyog Mension, Sleater Road, Naushir Bharucha Marg, Opposite Krishna Palace Hotel,Grant Road, Mumbai – 400007. Navprabhat Chambers, 3rd Floor,Ranade Road,Opposite Waman Hari Pethe Jewellers, Dadar West, Mumbai – 400028.
- EMAIL. [email protected].
How can I donate to dabbawalas from Mumbai?
You can donate generously to help them on their official site www.Dabbawala.org.
Do Tiffins keep food hot?
How long do tiffins keep my food cold or hot? They will keep food hot or cold for around an hour. However, for cold food items, you can put an ice pack in the middle tier to keep them cool.
How many tiffin boxes do the dabbawalas deliver everyday?
There are about 5000 dabbawalas in Mumbai delivering 200,000 dabbas a day. Each dabbawala delivers about 35-40 dabbas daily, at the bare bones price of about 800-1000 rupees ($12-15) a month. Late pick-up comes at a premium price of 1500 rupees ($23) a month.
What is an Indian lunch box called?
The word tiffin is also used as a name for a lunchbox. Tiffins (or dhabbas) come in all shapes and sizes, but traditionally they are round, with three or four stacking stainless steel compartments firmly sealed with a tight-fitting lid and a side clip to avoid any nasty spillages and a handle for carrying on top.
What are the main learning from the Dabbawala case?
Encourage self-disciplineThe dabbawalas are self-motivated to be disciplined, not because they have a superior telling them what to do, says Manish. “They work right because it’s the right thing to do. Self-discipline is the way to make an organisation great.”
How does Mumbai Dabbawala work?
How do Mumbai’s Dabbawalas Work? As the work day begin (typically around 9), the Dabbawala reports for work at his appointed station. Next, the dabbawala picks up lunchboxes from the maker’s house. … A dabbawala typically collects lunches from around 30-40 lunchboxes from all over the neighborhood.
What is the strategy of Mumbai Dabbawala?
Mumbai Dabbawala either walks or use cycles to reach a place of collection and later assemble at their collection point by 9.30 am. These boxes are then transported from one local railway station to another station and from here to actual destination by lunchtime.
How many tiffin boxes does each tray hold?
There, the different tiffin boxes are sorted out for specific destination stations and loaded on to large, rectangular trays accordingly. Each tray can hold up to 40 boxes.
How do paper parcels work?
It handles parcels of up to 3 kg and charges Rs 40-180 per parcel depending on the weight. Papers N Parcels aims at delivering small paper dabbas (tiffin boxes) and other items within a day’s time across the city. The initial delivery has touched to over 1000 targets.
How does paper n parcel work?
Papers N Parcels hinges on the transformational framework of the dabbawalas, where the white squad is armed with Android phones loaded with the PNP app. Users must download the app from Google PlayStore or AppStore; they can schedule a pick-up of their parcel while the app picks up on their geo-location.
What was tiffin in India?
Tiffin is an Indian English word for a type of meal. It refers to a light tea-time meal at about 3pm, or to a light breakfast consisting of typical tea-time foods. In certain parts of India, it can also refer to the midday luncheon or, in some regions of the Indian subcontinent, a between-meal snack.
How long have the dabbawalas service been operational?
Since 1890, Dressed in white outfit and traditional Gandhi Cap, Mumbai Army of 5,000 Dabbawalas fulfilling the hunger of almost 200,000 Mumbaikar with home-cooked food that is lug between home and office daily. For more than a century our team have been part of this grime-ridden metropolis-of-dreams.
Why do people use dabbawala?
Even if there is no one at home to cook food for you , Dabbawalas can deliver you good quality home like lunch through many restaurants. … People leave from their home at about 8 – 9 AM which is peak time and its not possible to carry Tiffin during this time and Even the food is not ready by this time.