Listen to your team members. There is no better way to build trust than listening and showing that you actually care. … Be a good teacher. … Take accountability. … Embrace failure. … Be honest and consistent. … Encourage collaboration. … Show respect for everyone else. What’s the difference betweenRead More →

Credibility is a judgment that the audience makes about how believable the communicator is, adds psychologist Dan O’Keefe. And it’s important because people often choose to respond to a persuasive message based not on the content but on their perception of the communicator. Why does credibility matter to you? CredibilityRead More →