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Internal stakeholders include employees, owners, shareholders, and managers. They are simply anyone within the organization. By contrast, external stakeholders include suppliers, governments, customers, trade unions, and creditors. These are people and organizations that are outside of the business. Are stakeholders internal or external? Internal stakeholders are entities within a businessRead More →

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The supplier’s responsibilities are to deliver the service as specified in the contract. … The SLA provides the means of updating and refining the day-to-day provision of the services within the contract as well as providing the ‘rules’ for the provision of the service and expectations of the end-users. WhoRead More →